Personal Domain Name Squatting / Extortion

by Brett Borders

Watch out! People are registering domains that match the full names of high-profile executives, building them up and ranking them, and using the public visibility to financially scalp them. This could only sound like a “good business plan” to a morally and creatively bankrupt person with no ability to create anything valuable of their own. But, unfortunately, such people exist and they’re doing it.

personal domain name squatting / brandjacking

A mock-up of a existing personal name squatter / extortion site.

If someone registers a name and quietly holds onto it outside of the public eye, that’s opportunistic capitalism or “squatting.” But when someone swipes a person’s name online and uses SEO techniques to make your stolen identity situation blatantly obvious to the world.. in order to pressure you into paying them money… then that’s full blown reputation extortion.

cybersquatting / reputation extortion

Using a meta description tag to call attention to the executives’ stolen identity

Denver SEO Zach Katz published an interesting account of how he got his domain name back from cybersquatters. Zach wrote the domain company who was holding his .com site, citing section 4b. of ICANN’s Uniform Domain Name Dispute Resolution Policy:

b. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:

(i) circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name…

While writing a letter didn’t directly get Zack’s domain back, his knowledge of the domain trademark dispute process helped him get his request taken seriously. There are a set of rules that all professional domainers are aware of.

ICANN, the international domain authority, has designated the National Arbitration Form as the third party to handle the domain name dispute process.

The arbitration process looks quite messy and complicated – and it seems to favor trademark holders without making specific references to personal names. But it is possible to file a complaint and go through a detailed bureaucratic process if you are willing to pay fees. However… it would be far simpler to just register your own business or personal domains today – even if you don’t plan on using them now or in the forseeable future. Just do it!

Hat tip: to Everett Sizemore for bringing this activity to my attention.

If you have any personal experience dealing with executive domain name squatters / extortionists, or with arbitration.. please leave your comments below!

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  • I have a similar problem that I want to try to resolve, but have not had time to. Someone is squatting on the domain davidmillar.com, pretending it's an "under construction" site. I think this might be due to a bicyclist in the United Kingdom by the same name, but given the blank site I can't figure out what is up.

    The problem is that the site reports being under construction for 4 years, and that is the message that has been displayed for at least 3 or 4 years by my own count, bringing it to a total of 7 wasted years I could have been using it. I have been unable to get a response to my e-mails to the webmaster, and so there seems to be no way to buy the name at all. It's frustrating as all get up that people do this crap.
  • David,

    It appears it is owned by a guy in the UK.

    I sent you an e-mail with the WHOIS information, incase you didn't
    know how to find him.

    I think you're going to have to do some detective work and talk with
    him personally.

    -Brett
  • People are missing the point. Registering a domain for a name is fine. Keyword spamming your blog for that person's name in their own vertical and geo-targeted market, and then telling them you'll sell them leads from it is pretty freakin' shady.

    I can buy johnsmith.com and use it for something. If John Smith happens upon it and wants to offer me some money, fine. But where I'd draw the line is buying johnsmith.com and then posting on my own personal blog that:

    "I own Johnsmith.com and if you are John Smith and want to buy my John Smith website then I can sell it to you or sell you leads from my John Smith contact form."

    ... in hopes that I can then rank on Google for John Smith for that post and make a quick buck from Mr. Smith as a result.

    But you know, do what you want. It's your own damn reputation on the line and if you want to do something this blatant from a professional SEO blog that is supposed to represent what your company stands for then it's your own issue, not Bret'ts, or mine, or anyone else's - except perhaps the attorney in question.
  • Whatever Take II
    And, by the way, I'm not talking about any ol' John Smith. I'm talking about targeting one very specific John Smith in one very specific city in one very specific market. So I guess the example above should have been:

    "If you are John Smith the Accountant in Cincinnati, Ohio and want to buy my John Smith website about accounting in Cincinnati, OH..."

    Blah blah, you get the point.
  • appserve
    Hilarious article about domain investors, and your total lack of understanding of the domain "real estate" that's available to "first come, first serve". Most domainer's do NOT buy clearly trademarked domain names, but full names are completely legitimate for ANYONE to buy. There are usually more than one person with the sam full name as your domain. Unless your full name is so well known, and TMed, and somebody purposely bought the full name domain and then initiated a contact to you to buy the domain, your story rings up like "sour grapes."

    The coup de grace to your domain ownership theory is even evident within your article: You run a "screenshot" of a domain name " stating: "Frank Abramizi" which I can only assume is a fictitious example since the name nor website didn't come up.

    You are wrong to assume that ANY FULL NAME DOMAIN belongs to any particular person of the same name. Why? Because there might be 25 other people with the same name. What are their rights to 'claim' the domain?

    They don't have any, because they were to slow in "buying" their domain identity, which is "Online Marketing 101" in any internet class. Just because someone owns a "full name domain" doesn't mean that any person with that same name doesn't have 10 other interested people with the same name wanting to own their own domain. And that, my friend, is a reality that should tell business owners to GO OUT AND BUY THEIR GENERIC DOMAINS, even if someone already owns it and is selling it for $2000. What's your investment to own a great domain? What's it worth? It's worth a lot, and these domains just gain more value each year, while guys like you just keep whining and accusing domain investors of being "extortionists". Did you say the same thing to the previous owner of your home?

    Domains are THE best investment a company can buy. If you think you have a surname that is going to be promoted, then BUY IT as a new registration. If somebody got it before you, the most you should pay is $1000. That's peanuts to own if you're serious about your name being a brand. Quit whining, and either buy your domains fresh before somebody else gets it and you pout about it.

    Heck, most domainers sell "full name" domains for less than $500, and they do every day with mainly ecstatic buyersl How
  • Appserve,


    I own domains. I invest in domains. I buy generic phrase domains and
    cool concepts.

    I do not buy registered trademarks or other people's personal names.
    That's my personal ethics or "the golden rule" I know for sure that
    a lot of successful domainers are ethical people who draw a line
    somewhere between "domaining" and "cybersquatting."

    What makes this "extortion," to me, is the way it is aggressively
    promoted and called attention to.

    IF you buy "JohnSmithJr.com" that's one thing... but if you buy it and
    post a notice on your own blog, build links to the domain... and do
    everything you can to call
    public attention to the fact that John Smith Jr. has had his identity
    jacked... and the only way to get it back is to pay you a sum.. that's
    NOT ethical domaining.

    It's against the spirit, if not the letter, of ICANN's policies. It
    mostly certainly gives rise to the perception that domineers are
    mercenary scumbags.

    The screenshot is redone in Photoshop, because I do NOT want to out
    the victim or give the extortionist free publicity. I don't link to
    or indirectly promote what I consider "shady" sites
    on this blog - the purpose of this blog is not to attack specific
    people - but to help people learn how to manage their identity.

    Thanks for your comments. I agree that people have the right to buy
    domains on a first come, first serve basis. But I agree that people
    should buy their own domains (I missed out on mine
    in the late 1990's when I was living in Japan). I don't agree that
    "anything goes" when it comes to registering trademarks and people's
    personal names with the sole intention of selling it back
    to the person / trademark holder at a profit.
  • i agree with you ^_^
  • appserve
    Hi Brett,

    I understand what you're saying about the ethics of domaining, but purchasing common full names, first names, last names, etc, is like buying land. Are you going to make your neighbor mad because you bought an empty lot next to his home, and he was planning on buying it to extend his property? Sure, he might be mad. He might "claim" that you aren't doing anything with the empty lot next to his house, but that isn't unethical for you to do - property is property for all, and I'm not a TM buyer, nor do I set up websites on personal domain names to target particular people. There's nothing wrong with seeing a person's name in the news and buying their name if it's available. You don't know if that person ever wants to buy that domain. Additionally, I spend time searching the domain name "full name" to see if there's more than 20 people with the same name. If so, then you have a "market".

    It's that simple, and it's ethical. These domains usually only sell for $300 - $1000 each, so it's not some major "scam". It's a valuable investment to the smart person out of the other 20 same named people who don't want the domain.

    thanks for the input, hope I brought some different viewpoints for your visitors.

    cheers
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